There has been a growing interest amongst charities and funders about users and their involvement in shaping services they receive or need. Many voluntary and community organisations involve their users in the services they provide. This can be developed in different ways by different organisations. Liz Gadd, Inspiring Impact presented the findings of their report on different ways and at different levels organisations involve users at the roundtable discussion on the 16th July. She considered the value of user involvement and what is good practice and how that vary on a sprectum of different levels of user involvement. Discussion explored what is appropriate and proportionate to the needs, requirements and resources of users and those with the lived experience, and that of the organisation in terms of its resources and skills? Where is an appropriate place to start? Funders particularly shared their current approach to seeking user involvement from applicants, and this is monitored and reviewed in terms of impact. A copy of the presentation can be found here.